The hotel offers amenities for your comfortable stay and unforgettable experiences
Paid Wi-Fi
USD 10.95 per day
Parking
USD 55 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Services
Valet parking
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Live entertainment
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
163 East Walton Place,
Chicago,
Illinois,
United States,
60611,
Illinois
Map view
163 East Walton Place,
Chicago,
Illinois,
United States,
60611,
Illinois
City landmarks
Park
Millennium Park
2.6
km
Harbour
Navy Pier
2.2
km
Museum
The Art Institute of Chicago
2.3
km
Art object
Cloud Gate
2.3
km
North Michigan Avenue
The Magnificent Mile
860 m
Zoo
Lincoln Park Zoo
2.5
km
Museum
Museum Of Contemporary Art Chicago
660 m
400-410 N Michigan Ave
Wrigley Building
1.3
km
Museum
Chicago Children's Museum
2.1
km
435 N Michigan Ave
Tribune Tower
1.4
km
209 S La Salle St
The Rookery Building
2.4
km
201 E Ontario St
Arts Club of Chicago
960 m
233 S. Wacker Drive Entrance on Jackson Blvd
Skydeck Chicago
2.6
km
Museum
International Museum of Surgical Science
1.2
km
Theatre
The Chicago Theatre
1.9
km
233 S Wacker Dr
Willis Tower
2.6
km
Museum
Chicago Cultural Center
1.9
km
300 N State St
Marina City
1.8
km
376 N Michigan Ave
Bridgehouse and Chicago River Museum
1.6
km
Fountain
Buckingham Fountain
2.7
km
Museum
Chicago History Museum
1.9
km
Museum
Charnley-Persky House Museum
1.6
km
439 N Wells St
Chicago-style pizza
2.0
km
Nearby
875 N Michigan Ave Within Chicago 360
360 Chicago Observation Deck
240 m
Museum
Loyola University Museum of Art
440 m
Shopping Area
Water Tower Place
400 m
Gallery
Chicago Water Tower
480 m
32 E Oak St # 200 State St. to Michigan Ave.
Oak Street
470 m
806 N Michigan Ave
Historic Water Tower
510 m
Beach
Oak Street Beach
470 m
Restaurants
NiX Restaurant
0 m
163 E Walton Pl
The Cheesecake Factory
250 m
875 N Michigan Ave
The Grill on the Alley
280 m
909 N Michigan Ave
Mirai Sushi
330 m
990 N Mies Van Der Rohe Way
Southern Cut Barbecue
330 m
198 E Delaware Pl
Drake Brothers
240 m
140 E Walton Pl 140 East Walton Place
Espression by Lavazza
240 m
140 E Walton Pl
Cafe on Oak
240 m
140 E Walton Pl
Locanda
320 m
201 E Walton Pl
Giordano's
690 m
730 N Rush St
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
great location
excellent rooms
noisy room
cleanliness
7.0/10
Very good
Rooms
7.0
Location
8.7
Service
7.6
Dining
5.9
Guest reviews
7.0/10
based on 10 reviews
4/5
based on 1545 reviews
8.0
8.0/10 based on 2054 reviews
#135 of 213 hotels in Chicago based on Tripadvisor
Bruce
United States,
May
2024
7.4/10
The hotel had a mix of positives and negatives. While the rooms were super clean and nice, they were disappointingly small with dingy lighting and an unpleasant smell upon check-in. Despite being comfortable, the room size didn't justify the high cost, especially with excessive extra fees for things like early check-in. The service from staff members throughout the hotel was outstandingly welcoming and accommodating. The location was convenient and easy to navigate. The dining experience ranged from overpriced to top-notch. The overall facilities were adequate, with some room for improvement in certain areas.
Rooms
6.0
The room was very comfortable and nice but had some downsides like being too small with dingy lighting and an unpleasant smell.
Service
9.0
Location
8.0
The hotel was located in a perfect spot, offering easy access to many downtown activities and providing a friendly staff with great customer service.
Dining
7.0
The dining options varied from overpriced to top-notch, with limited choices for breakfast.
Facilities
7.0
The facilities were decent but could use some improvement in certain areas.
Samuel
United Kingdom,
May
2024
8.4/10
The hotel offers fantastic service in a prime location close to the lake and upscale retail. The rooms are more than adequate, but the dining options could be improved. The staff goes above and beyond, even assisting with unexpected tasks during the stay.
Rooms
8.0
The rooms were more than adequate, showcasing great service.
Service
9.0
The staff was exceptional, going above and beyond to assist guests, even at unusual times.
Location
10.0
The location is exceptional, with upscale retail, nice restaurants, and the lake all within easy reach.
Dining
6.0
The dining options are average and could be enhanced to provide a better experience.
Facilities
9.0
The facilities are modern and cater to all the needs of guests.
Kevin
United Kingdom,
February
2024
5.0/10
I had a mixed experience at the hotel. The rooms were nice and very clean, but the lack of space for luggage was a downside. The location was fantastic, near all the places I wanted to visit, but the dining options were overpriced and disappointing.
Rooms
7.0
The rooms were nice and very clean, but I would not stay here again, even though I got a great deal on the Room. It would have been better if the room was bigger and had something special or specific to the hotel's history.
Service
5.0
The service was a bit lacking. The staff was really rude and not welcoming, just abruptly asking for documents and payment. It would have been nice to receive better treatment.
Location
6.0
The location was convenient, close to everything I planned to visit. Despite the premium pricing, I was surprised to have such a bad experience in such a prime area.
Dining
5.0
The dining experience was a letdown. The prices were high for the quality of food and service received. It was not included in our rate, adding to the disappointment.
Facilities
5.0
It would have been better with more amenities for the price paid.
Cameron
United Kingdom,
December
2023
8.6/10
The hotel had beautifully comfortable rooms that were kept clean by excellent housekeeping services. The staff were extremely friendly and helpful, making my experience unforgettable. The location couldn't have been more perfect, just half a block away from Michigan Ave and walking distance to many downtown attractions. The dining options were delicious and reasonably priced. The facilities were top-notch, providing everything I needed for a great stay.
Rooms
8.0
The rooms were comfortable and beautiful, but initially cold until we asked staff to turn up the heat.
Service
9.0
The staff were pleasant, friendly, and extremely helpful, making my stay exceptional from start to finish.
Location
10.0
The location was perfect, right at the end of the Magnificent Mile, with everything within walking distance.
Dining
7.0
The dining experience was delicious and reasonably priced, perfect before spa treatments at Elizabeth Arden.
Facilities
The facilities were top-notch, providing all the amenities I needed for a comfortable stay.
John
United Kingdom,
October
2023
7.2/10
The hotel has a prime location, ideal for exploring downtown Chicago and close to Michigan Avenue. The rooms were well-equipped but the proximity to noisy elevators was a downside. The staff was friendly and accommodating, though some issues were not resolved promptly. The dining experience could have more variety and higher quality. Despite some minor drawbacks, the hotel offers good value for the location.
Rooms
7.0
The rooms were well-equipped with all the essentials, including a coffee machine and TV. However, being next to noisy elevators was a bit bothersome.
Service
7.0
The staff was friendly and helpful, but some issues took time to resolve, affecting the overall service experience.
Location
9.0
The hotel's location is excellent, just a short walk away from Michigan Avenue and the downtown attractions, making it convenient for exploring the city.
Dining
6.0
The dining options were limited and could use more variety and improved quality to enhance the overall guest experience.
Facilities
7.0
The hotel offers basic facilities that meet the essential needs of guests, but could expand to provide a more diverse range of amenities.
Philip
United Kingdom,
October
2023
7.4/10
I had a mixed experience at the hotel. The rooms were excellent, but we had to endure noise until the specified check-in time, and they were not as clean as expected. The service was a bit of a rollercoaster with the staff being lovely and helpful, but there was a regrettable incident where my husband was wrongly accused of not paying his tab and got continually bothered. The location was exceptional, right in the heart of downtown with easy access to key points, but the parking situation was a letdown. The dining options were average but nothing extraordinary stood out. Overall, a decent stay with some highlights and some lows.
Rooms
8.0
The rooms were excellent.
Service
6.0
Location
9.0
The location was exceptional, right in the heart of downtown within walking distance of key points.
Dining
7.0
The dining options were pretty much like other area restaurants, nothing extraordinary.
Facilities
7.0
Facilities were decent overall.
great location
noisy room
Robert
United Kingdom,
August
2023
6.4/10
The hotel rooms had dingy carpet and paint, some without windows, and limited lighting. The elevators were small, and additional fees were excessive. However, the hotel staff was exceptionally welcoming, kind, and attentive. The location was perfect for shopping and sightseeing, close to the Magnificent Mile and restaurants.
Rooms
5.0
The rooms were not ideal with dingy carpet and paint, and some lacked windows. The lighting was insufficient.
Service
10.0
The staff was the most welcoming, kind, and attentive I've ever encountered. They were professional and caring.
Location
9.0
The location was perfect for shopping and sightseeing, right off the Magnificent Mile, and close to many downtown places.
Dining
5.0
The dining experience was below expectations with additional fees and lack of free options.
Facilities
5.0
The hotel facilities needed improvement, especially with the excessive fees and small elevators.
Bruce
United Kingdom,
June
2023
6.4/10
My stay at the hotel was a mix of highs and lows. The location was fantastic, right in the heart of downtown with everything within walking distance. However, the room cleanliness left much to be desired, and the service had its ups and downs. The dining experience was passable, and the facilities were decent.
Rooms
5.0
The room size was good, and the Japanese soaking tub was a nice touch. However, cleanliness was an issue with stained carpets and a very hard bed. On top of that, the room felt stuffy, and resolving issues with the front desk was frustrating.
Service
6.0
The staff were helpful with tourist directions and the location was great, but the treatment of my son was disappointing. However, they did resolve issues quickly.
Location
9.0
The location couldn't have been better, being in the heart of downtown and close to everything. It was ideal for exploring Chicago and attending events like the beach volleyball championships at Oak Street beach.
Dining
7.0
The dining options were relatively basic, and the lack of included breakfast was a downside. However, the food quality was good and reasonably priced.
Facilities
5.0
The facilities were average but did not stand out. There was nothing exceptional in terms of amenities or services.
Alan
United Kingdom,
May
2023
7.0/10
The hotel rooms were small but comfortable and very clean, yet the extra fees for early check-in were excessive. The service was helpful and friendly overall, but some noise disturbances were noted. The location was convenient for most activities, and the dining experience varied from terrible to good. The facilities provided were satisfactory, with some room for improvement.
Rooms
8.0
The rooms were small but comfortable and very clean.
Service
7.0
The service was helpful and friendly overall, with some minor disturbances.
Location
8.0
The hotel was conveniently located for most activities.
Dining
5.0
The dining experience ranged from terrible to good.
Facilities
7.0
The facilities provided were satisfactory.
Arthur
United States,
April
2023
8.2/10
The hotel had a great location near Navy Pier, 360 Chicago, Millenial Park, shopping, and restaurants. The rooms were large, clean, and comfortable, although the mini-bar fridge was not plugged in. The service was friendly and quick to resolve any issues. Dining was reasonable, but some items arrived cold. Overall, a convenient and friendly place to stay.
Rooms
8.0
The rooms were large, clean, and comfortable, though the mini-bar fridge was not plugged in.
Service
9.0
The service was friendly and quick to fix any issues.
Location
9.0
The location was ideal for most activities in the city, near Navy Pier, shopping areas, and the lake.
Dining
7.0
The dining was reasonably priced, but some items arrived cold.
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